Thursday, 27 June 2013

IP PBX / Almost Twice the Phone System Features For Half the Rate !

As an IP PBX is software-established, it is easy for program developers to add and increase feature sets. Maximum VOIP phone systems come along with a rich feature set, containing auto attendant, voice mail, ring groups, advanced reporting etc. . These choices are frequently very costly in proprietary systems.

Permit hot decking & roaming
Hot decking – the procedure of being able to easily transfer offices/desks based on the task at hand, has become very common . Unluckily regular PBX s require extensions to be re-patched to the new place. Through an IP PBX the user just gets his phone to his new desk – No patching necessary!

Users can travel too 
 if any  staff member has to work from home, he/she can just  trigger their SIP software phone and are able to receive calls to their extension, just as they would in the office. Calls can be diverted anyplace globally because of the SIP protocol characteristics!

Improved phone usability: SIP phones are easier to use
Staffs frequently struggle using innovative phone features: Setting up a conference, moving a call – On an old PBX it all needs instruction.
Not so with an IP PBX – entire features are easily implemented from a user friendly Windows GUI. Furthermore, users get a healthier impression of the status of other extensions and of inbound lines and call queues via the IP PBX Windows client. Proprietary systems frequently need costly ‘system’ phones to get an idea what is going on your phone system. However, status information is ambiguous at best.

Conclusion
Participating in a software-based IP PBX makes a lot of sense, not only for new businesses purchasing a phone system, but also for businesses who already have a PBX. An IP PBX brings such considerable savings in management, maintenance, and ongoing call costs, that switching to an IP PBX, should be the obvious choice for any business.

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